BCK called her bank to cancel all her accounts, cards and assets. Her mortgage company reported stolen devices containing patrons’ identities. “We fired the person who did that” they assured her. She was asked to spell out her full name: BCK: butterfly, cat, kitten, she said: bitter, cobra, kill, the clerk repeated after her. Last name please, he demanded. Bupre: beauty, unite, pink, rare, elegant, she continued. Barbar, ugly, pirate, rude, energy, he confirmed proper spelling of her name.